FAQS

Residential/Commercial

  • Absolutely! We take pride in ensuring the utmost protection for our clients and our business. Yes, we have business insurance, boasting 2 million dollars in liability coverage. This commitment sets us apart from other cleaning businesses. At our core, we prioritize transparency, quality, and dedicated service—never cutting corners to best represent our valued clients.

  • Pricing depends on various factors, such as the type of cleaning, the size of the space, the frequency of service, and the distance. We provide personalized quotes to suit your specific needs.

  • Many clients provide us with access, while others prefer to be present during the cleaning. We can accommodate your preference.

  • We can provide a quote with/without supplies to see which one fits your needs best.

  • Yes, we are committed to sustainability. We offer eco-friendly, non-toxic cleaning options to ensure a safe and environmentally friendly cleaning experience.

  • To help our team work efficiently, it's best to declutter the areas to be cleaned. If you have any specific instructions, feel free to share them with us.

Payment

  • You will receive an invoice by Email which you can pay online or in person.

  • The frequency of your billing depends on the type of scheduling package you opt for.

  • We accept a wide variety of payment methods! Our accepted methods are:

    Debit/Credit

    EMT (Email Money Transfer)

    Cheques

Miscellaneous

  • If you have a special request that has not already been mentioned on our website, please reach out! We’d love to hear your request.

  • We can arrange a bin for you at an extra cost. The cost depends on the size, time, and location.

  • Not to worry, we have a list of our recommended vendors we’ve worked with in the past in case you don’t know where to start your search.

  • Unfortunately, we do not offer dish loading/unloading or cleaning.

  • We have a solid reputation with follow-ups to ensure you get a response in a timely manner.

  • You can easily book our services through our website or by contacting our customer service. We make scheduling simple and convenient.

  • We serve the GTA. If you're unsure, feel free to get in touch with us for clarification.